Job Title:

Bars Manager – Urban Playground

Responsible to: 

Senior Management Team, Urban Playground; Mellors Group

Salary: 

Variable based on experience

Location: 

Manchester Arndale, other sites for training and working if required

Main Purpose/Function of Job

To plan, organise and operationally deliver multiple busy bars based within a popular, competitive retail attraction.

Main Duties/Tasks

  • Work under the supervision of the Urban Playground General Manager. Work alongside two other section managers (Attractions Manager and Kitchen Manager). Understand and learn the role of these section managers to gain a broad understanding of your management peers.
  • Oversee day-to-day operations of the bars including management of the mixologists and general bar staff staff. Undertake 1:1 evaluations and provide ongoing feedback in a constructive and professional manner to improve staff performance.
  • Maintain consistent high standard of the bar, cocktail menu, spirit types and adhere to Urban Playground brand guidelines.
  • Ensure the Bars team maintains adequate stock and minimises wastage.
  • Set goals for growth and consider innovative changes to bar and cocktail menus in-line with the brand guidelines.
  • Maintain budgets and optimise expenses.
  • Ensure written policies and processes are implemented, giving feedback on what works operationally to improve bar operations every day.
  • Ensure employees work productively and develop professionally.
  • Oversee recruitment and training of new bar staff.
  • Evaluate and improve operations and financial performance in a bars context.
  • Direct the employee assessment process both formally and informally, ensuring staff understand what is expected of them.
  • Prepare regular reports for the General Manager.
  • Ensure staff follow health and safety regulations and internal centre rules.
  • Provide solutions to issues (e.g. profit decline, employee conflicts, loss of business to competitors).
  • Liaise regularly, directly and indirectly with senior UP Directors, Senior Management and employees and management of the Arndale Centre.

Qualities & Skills Required

  • Proven experience as a Bars Manager or similar in an attraction-based environment; a leader and motivator of a bar and mixologist team.
  • An understanding of how a bar vertical integrates in to kitchen operations and impacts on an attraction.
  • An appreciation of customer expectations and commercial demands
  • Numeracy and financial skills in order to manage a budget and stock reconciliation.
  • Knowledge of business process and functions (finance, HR, procurement, operations etc.)
  • Strong analytical ability.
  • Excellent communication skills.
  • Outstanding organisational and leadership skills.
  • Problem-solving aptitude; flexibility and the ability to solve problems in a pressurised environment.
  • Tact and diplomacy.
  • Administrative ability and IT literacy.

Please send CVs with salary expectations to: [email protected]