Job Title:

Office Administrator – Urban Playground, Arndale Centre, Manchester


Manchester Arndale, other sites for training and working if required

Responsible to: 

General Manager, Urban Playground; Mellors Group


Variable based on experience.

Main Purpose/Function of Job

To provide back of house office and business administration support for the venue incorporating HR administration, payroll, cash reconciliation, data management, invoicing and payments, and basic financial reporting.  You will be the main point of contact for employees, Head Office and suppliers regarding these areas.

Main Duties/Tasks

  • Work under the supervision of the General Manager to provide business administration support and office management for the venue.
  • To oversee the organisation and coordination of all back of house office functions and business administration with colleagues and Head Office.
  • Under the guidance of the General Manager, monitor all HR procedures and administration to support the development and adherence of relevant policies and procedures in the venue.
  • To oversee, monitor and coordinate all aspects of revenue management and cash reconciliation and ensure robust audit controls are in place.
  • To act as a point of contact for employees in respect of payroll and other general policy and procedural matters.
  • To collate relevant financial information and data to produce accurate analysis and reporting where needed.
  • To effectively work in a fast-paced and dynamic environment giving detailed and reliable support to the General Manager and wider venue.
  • To ensure all GDPR and data protection policies and procedures are monitored and adhered to.
  • To liaise with the management team, suppliers and sub-contractors regarding invoicing, debtors and payments.
  • To meet all daily, weekly and monthly deadlines as set out by the General Manager and Head Office.
  • To provide administrative and secretarial support for the General Manager and senior head office team when required.
  • To follow Health & Safety regulations and internal centre rules.

Desirable Qualities & Skills Required

  • You will be an all-rounder with previous experience of working in an administrative and / or office position in a busy operation.
  • You will possess a general understanding of basic HR law, policies and procedures.
  • To be able to create and maintain a well organised, structured and coordinated back of house operation.
  • To have previous experience of implementing and overseeing financial management systems and basic accounting.
  • To be able to oversee the effective management and reconciliation of all income, expenditure and till receipts in the business.
  • Previous experience of developing and overseeing business administration management systems.
  • Be comfortable acting as a point of contact with customers and suppliers regarding invoicing, debtors and payments.
  • You will be a strong character with outstanding organisation and communication skills.
  • Excellent technical skills and good understanding of IT and Microsoft Office.

Please send CVs with salary expectations to: [email protected]