Frequently Asked Questions

General FAQ Information

A brand-new revolutionary entertainment venue.

Home of The Cube Live Experience, Putters mini-golf, premium food franchise THE BUTCHER and two large leisure bars.

COMPETITIVE SOCIALISING.

CUTTING EDGE TECHNOLOGY.

UNIQUE EXPERIENCES.

PREMIUM FOOD AND DRINK.

Urban Playground is a cashless venue. This will reduce your waiting time and make us more efficient. We look forward to welcoming you, soon.

We’ve gone cashless to reduce your waiting time and make us more efficient.

We will be fully cashless from our date of opening. All attractions within UP will now only accept cashless payments, this includes the following locations:

–          Bar facilities
–          THE BUTCHER
–          All attractions; The Cube Live & Putters

Maestro

Mastercard – debit & credit cards

Visa – debit & credit cards

Visa Electron

Visa Vpay

Applepay is accepted in our branch but unfortunately not for online sales

No, we will not accept any cash payments. Customers can book online at urbanplayground.co.uk as an alternative to booking on arrival.

Our opening times are updated regularly, please check the ‘Opening Times’ page for all information on the venue and individual attraction session times.

Yes, you will receive 20% off of meals at THE BUTCHER when you show your blue light card in store. Valid for 2022.

The Butcher - Offers

Haven't Bought Your Tickets Yet?

Prices vary from activity to activity when you book online, depending on the date and time of day you book for. Prices are subject to change based on availability, so we advise to book early for the best price.

The Cube Live

A world exclusive from the popular TV show, test your reflexes and skill against seven multi-sensory Cubes at The Cube LIVE. Four players compete against each Cube and tickets are purchased in multiples of two. Please note that if your group size is less than four you may be paired with people you don’t know. The Cube LIVE experience can last up to 2 hours. You will need a mobile device to scan in to the attraction or print a QR code at home’

Putters

Play 9 or 18 holes of our hi-tech adventure golf course, Putters. Electronic golf clubs are used on state-of-the-art themed adventure golf courses. You can play by yourself or a team of up to 6 and the Putters experience lasts for up to 45 minutes for the 9-hole course and 1.5 hours for the 18-hole course. You will need a mobile device to scan in to the attraction or print a QR code at home

It’s advisable to book your attractions’ tickets in advance of your visit at Urbanplayground.co.uk or you can check our availability online on arrival. Please note, we operate a cashless system and accept no cash payments.

Book Now

Urban Playground is located on the Upper Level of the Arndale Centre in Manchester.

Enter via Exchange Square, walk up the stairs or take the elevator to find us.

Manchester Arndale
Manchester
M4 3AQ

We operate a ‘Challenge 25 Policy’ in all areas of the venue

Putters – The minimum age requirement to play is 5 years old. One adult must supervise four children (under 16). Putters can be played either as one player or up to a team of six.

The Cube – The minimum age requirement to play is 9 years old. Under 16s must be supervised by an adult. The Cube is played in teams of four.

Children are welcome, young children should be supervised accordingly.

Thank you in advance for your cooperation.

Yes, please inform us when booking.

The Cube Live

Teams of 4 play the Cube. Every 4 is split into 2 teams of 2. If you book as a 2 you will be paired up with another random 2.

Putters

Putters can be played in a maximum group of 6. If you book more than 6 tickets team will be split at the arrival kiosks.

Customers are welcome to visit our Urban Playground bar facilities to observe players. You are also able to access our award-winning food franchise THE BUTCHER without purchasing attraction tickets.

Already bought your ticket?

YES! Urban Playground is home to award-winning food franchise, THE BUTCHER! We also have two sleek bars for refreshments.

Tickets can be printed or shown on your mobile phone screen.

10 minutes before your booking time.

Please review your email junk folder. If you are unable to find your confirmation, please message us.

Visiting us today?

The Cube Live

A world exclusive from the popular TV show, test your reflexes and skill against seven multi-sensory Cubes at The Cube LIVE. Four players compete against each Cube and tickets are purchased in multiples of two. Please note that if your group size is less than four you may be paired with people you don’t know. The Cube LIVE experience can last up to 2 hours. You will need a mobile device to scan in to the attraction or print a QR code at home’

Putters

Play 9 or 18 holes of our hi-tech adventure golf course, Putters. Electronic golf clubs are used on state-of-the-art themed adventure golf courses. You can play by yourself or a team of up to 6 and the Putters experience lasts for up to 45 minutes for the 9-hole course and 1.5 hours for the 18-hole course. You will need a mobile device to scan in to the attraction or print a QR code at home.